Different ways available to contact us:

Online contact form

Step 1 Your queries will be answered in 24 hours
One of our tour consults will contact you in 24 hours, tailor makes a trip. Because of the time difference, we do this when you are sleeping, so you will get reply in time.

Step 2 Process of Mutual understanding
Trust will be built gratually after more contacts by email. When you are satisfied for all informations that we have offered, it is time to orrange the deposit.

Step 3 Start to book the trip
After deposit has been arranged, all bookings for this trip will be started, and a confirmation voucher will be sent to you by email.

Step 4 Every details should be taken into consideration
A contact list inclusive of all hotels, contact persons in different cities will be prepared by us, and be sent to you before you leave your home country.

Step 5 Any time, any help, any place, guarantee
Please arrange the balance shown on the invoice, pack up your luggage and enjoy your holiday! Please remember to print necessary information for this China Holiday, especially our contact information, and remember that you have a whole support team in China waiting to help.

Hot Telephone Lines
Call us from Us & Canada: 415-287-0878  
Call us in China: 86-773-288-7306 and 86-773-288-7305  
Add us for Free call by Skype:  Account: sinoway_travel
Call back service  

Why contact us
We have offices in Guilin and Guangzhou in China.

Our tour consultants will reserve your hotel accommodations, issue your airline tickets, prepare your tour confirmation voucher, send you the contact list of our different offices in China, stand by and receive your emergent telephone call on early Sunday Morning ( We really hate these calls!), and deliver a birthday cake or fruit basket to your hotel room.

In fact, we have done this more than two decades. Thanks for the invention of Internet, we now have the chance to talk with our final customers by email or skype phones, and work the daily travel itinearary step by step each day for your family trip to China.

The chance is that you might now spend half of the cost for a more valuable China trip.

Recommend you also walk into a travel booth around the corner of your home, in the downtown, or near your neighbour, ask for brochures for a China trip. You will see the difference immediately.

Even if you book your trip with an agent in your country, we might also be your tour operator in China eventually (They will find one of us to be your tour guide, am I right?). We are the escorted persons who take you to climb up the Great Wall, Potala Palace, tell you all the interesting stories of Chinese culture.

To be frank, in the old days, we worked overtime, but got less pay because our final customers do not know how to find us. Why don't you save the money for a more valued trip?

Our tour guides have deep commitment and enthusiasm for the region that is irresistible. They are people who understand the history and culture and know the local people as their friends, with their wealth of knowledge and passion for their work. Most of our tour guides were raised in the countryside, they share real experiences of their own lives, their families, influences and beliefs that provide a deeper understanding of the local culture and people. Many lasting friendships have been formed between our travellers and local guides.

So why hesitate to send us an email?  You might read the profile of our online tour consultants as shown below first:

Jeff     Lina     Foring     Jane     Stewart     Jenny     Fran

Company Name: Sinoway Travel

Address: Rm 2801-2802 North Tower, New World Times Center, #2193 Guangyuan Dong Lu, Guangzhou, China  Our location on the Map of Guangzhou Phone: 86-20-22822388 Fax: 86-20-22822333 EMAIL: webmaster@guangzhouhotel.com Contact: Mr. Truman Huang (office manager)

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